SVP, People Training & Development
Coursework in Human Development and Family Studies | Colorado State University, Ft. Collins, CO
Solution-oriented, outcome-focused, and accomplished professional, with proven track record of success. Strong skills in leadership, performance management, marketing, and development planning to promote effective patient care services. Seeking a challenging top-level management position within dental industry to effectively utilize knowledge and skills gained from work experience.
Hands-on leader with outstanding communication, relationship building and interpersonal skills; able to easily communicate and partner with doctors and clinicians, as well as support team members to create exceptional patient experience
Areas of Expertise
Perfect Start | Orthovations
Vice-President of Operations Eastern United States, Dallas TX
Partnered with a start-up team to create and conduct training programs to teach the Perfect Start System to doctors and their team members. Developed training materials for both the clinical presentation and operational implementation training program. Delivered operational training to staff members during seminars. Created marketing materials and programs for both internal and external marketing in order to drive case starts in Perfect Start preferred provider practices. Recruited doctors to attend Perfect Start Training Programs. Provided on-site training and coaching for Perfect Start providers in order to create systems and protocols within their offices that would ensure success with the program. Built relationships and partnerships with Perfect Start providers to ensure Partnered with Perfect Start Leadership Team to create business strategy. Handled parent phone calls in response to radio marketing. Conducted Parent Informational Meetings to educate parents on the impacts of Sleep Disordered Breathing and how Perfect Start could benefit their children.
Dental One Partners
Regional Director of Operations, Dallas TX
Senior Leader of Operations-Coach, Denver, CO
Provide strategic oversight and leadership to 65 dental practices across Midwestern Region (Colorado, Arizona, Indiana, Illinois, Wisconsin, Michigan, and Ohio). Coordinate and lead a staff of five district managers while working with regional dental director and a team of over 100 dentists in the region, including general dentists, oral surgeons, periodontists, and orthodontists. Observe, analyze, and evaluate performance of regional practices against key metrics and business targets. Establish and achieve mission, goals, and objectives of the organization within the region. Supervise and ensure regional operational leadership team members are operating at levels which meet customer’s needs and that meet or exceed financial benchmarks and operating metrics.
Awards and Honors
American Cancer Society Colorado Volunteer of Year | 2002
Co-Chairman, American Cancer Society Relay for Life Golden, CO | 1999–2003
Garcia’s Mexican Restaurants Corporation Greatest Impact on Sales Award | 1996, 1998
Garcia’s Restaurant of the Year Award | 1993, 1996
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